cultsock

Mick Underwood's lazy blog complementing the cultsock website

Friday, 16 July 2010

Can content farms fill the gap?

The Answer Factory: Demand Media and the Fast, Disposable, and Profitable as Hell Media Model by Dan Roth in Wired.
The Furore Over Content Farms by Jason Fry at Reinventing the Newsroom
Content Farms: Why Media, Blogs and Google Should be Worried by Richard MacManus at ReadWriteWeb
From Open Mics to Buzz Brokers: Why Content Farms are not all Created Equal by Tish Grier at Poynter Online
Helium Hopes Credentialing Sets it Apart from other Social Content Producers by Tish Grier at Poynter Online
Content 'Farms': Killing Journalism - While Making a Killing by Dylan Stapleford at The Wrap
Journalists Worried About Content Farms are Missing the Point: The Web Has Always Been Filled With Crap by Mike Masnick at techdirt

Demand Media marketing itself:

Thursday, 15 July 2010

Can the citizen journalist fill the gap?

If you've come here from the cultsock site, you'll be familiar with successive governments' attempts to ensure media diversity. Diversity continues to be seen as the requirement, in the words of one of the early post-war Royal Commisions on the Press, that

the number and variety of newspapers should be such that the Press as a whole gives an opportunity for all important points of view to be effectively presented in terms of the varying standards of taste, public opinion, and education among the principal groups of the population.
With the growth of broadcasting various Acts of Parliament have sought to impose limits on cross-media ownership in order to foster that diversity and have also sought to protect the regional media in order to ensure that local voices are heard aginst the backdrop of the metropolitan media agenda.

Newspapers now, though, appear to be in crisis as their former readers turn to the Web for news and newspapers struggle to monetize their online content. According to Moritz Wuttke, founder of NextMedia Initiative and former CEO of PubliGroupe in Asia,
the gross profit contribution from digital, will contribute 80 percent and print will contribute 20 percent of the total gross profit
in newspaper companies which manage to generate 30% to 35% of their revenue from digital, cutting back on the costs of distribution, ink  and paper. (source: Million Dollar Strategies for Newspaper Companies). Indeed the example of DMGT's Metro suggests that a profit can still be made from print alone, even at no charge to the reader, by focusing on limited distribution to a very specific demographic. The fact remains, though, that newspapers producing general news seem to be struggling, with the result that the last few years have seen the collapse of local newspapers and the decimation of journalists. A Quick Primer On The US Newspaper Collapse gives the unpleasant facts in some detail, including figures showing that in the UK and Ireland between December 2008 and April 2010 54 newspaper offices closed and a staggering 8,800 jobs were lost.

Roy Greenslade in his Guardian blog, commenting on an article by Lee Bollinger, is even prepared to consider state funding to rescue the conventional press organs, at least during the period of transition to digital media, given that:

Our local and regional papers are withering away. Regional television and radio news is hopelessly inadequate. Many of our national papers are making huge losses that cannot be sustained much longer. We are in danger of the BBC becoming the sole news provider in Britain, and even the BBC recognises that to be bad for democracy.
Meanwhile, the internet-based media in Britain has not developed to anything like the strength necessary to act as a competent watchdog.

But does any of this matter? Well, clearly it matters to the unfortunates who lost their jobs, but it's not immediately obvious why it should be a cause for great concern in this era of the 'citizen journalist' who can readily maintain an individual blog like this (well, better than this) or produce one jointly with others for very little expense. Moreover, given how easy it is to allow joe public to respond online, either through simple comments or through an extended social network on, say, Facebook, it ought to be possible for such digital media to gather and respond to local issues in a way that a few print journalists could never have hoped to. Jürgen Habermas has argued that the free press which was so crucial to the development of the 'bourgeois public sphere' in the eighteenth century became instrumental in the 'refeudalization of the public sphere', as state, industrial conglomerates and the media underwent a process of fusion. The media became the manipulators of public opinion, conditioning the public into the rôle of passive onlookers and consumers. Surely, then, the collapse of the newspaper industry combined with the rise of a multiplicity of voices on the Web can only contribute to a more open public sphere, indeed more than fulfilling the requirements of the Royal Commission quoted above.

The study Citizen Journalism Websites Complement Newspapers from the Spring 2010 Newspaper Research Journal comments interestingly that news on citizen-run sites was far less timely than on those run by newspapers. Interestingly, however, the study also observed that there were far more links from the citizen news sites to other sites, in particular to local sites, the professional sites being unable to focus on issues of importance to a specific locality. The study also notes that there was a wider range of technological distribution systems (RSS feeds, podcasts etc.) in the commercial sites, which was attributed to their more extensive resources, concluding that:
This difference in resources will likely perpetuate the inability of citizen news sites to become substitutes for daily newspaper sites, even though resources continue to decline at commercial newspapers.
 a conclusion which seems to me highly questionable given the ease with which any blogger can insert an RSS feed or podcast with next to no technical knowledge and especially in view of the rapid take-up of social networking software (Facebook, Elgg, Ning etc.) which requires only a couple of people with technical know-how to set up a community site. Overall the study concluded that citizen-generated content can serve as a complement to daily professional sites and as a substitute for professional weeklies. It seems to me that will change very rapidly.
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Tuesday, 13 July 2010

Social media research

In advertizing, marketing, brand building there's been plenty of buzz about the role of social media - Facebook, mySpace, twitter etc. - with agencies making extravagant claims for its effectiveness, notably that still understanding RoI to mean 'return on investment' is yesterday's thinking and that the shakers and movers of the networked society construe RoI as 'Return on Interaction' + 'Return on Influence'. But is that all just hype? After all, the agencies are not only selling the goods and services they advertize; they're selling themselves too.
Well, here are the results of an interesting study:

The True Value of Social Media
View more presentations from Brandon Murphy.

The research was conducted by the agency 22Squared. Their website provides some interesting insights into adverstizers' uses of social media, as well as an entertaining cautionary slideshow 'Social Media Catastrophes'. Well worth checking out.

The growth of advertizing spend on social media, as well as the potential risks, is documented in The Growing Risks of Social Media in the Insurance Journal.

This presentation from Lumension, whilst certainly selling a service also presents some useful data:
The Greatest Question Since the Meaning of Life: What is the ROI of Social Media
View more presentations from Lumension.

Finally Businessworld's article 'How Not to Do It' on the 'deadly sins' of marketing via the social media.

Thursday, 8 July 2010

Up go the paywalls

Try reading an online article from the latest edition of Time magazine and you're likely to find the following introduction:

The following is an abridged version of an article that appears in the July 12, 2010 print and iPad editions of TIME magazine.
A lot of Time's web content remains free, but much of what appears in the print version (including virtually all of the letters to the editor) is now abridged on the website. The only way to read the entire magazine is to buy the print edition or subscribe to the iPad edition.

Click on a link to an article on the front page of the UK's Times (owned by Rupert Murdoch's NewsCorp) and you'll be asked to cough up £1 for a day's subscription or £2 for a week's. Other newspaper and magazine publishers will be watching these developments closely, especially Murdoch's, as none seems yet to have found a way of successfully monetizing free online content. The British Guardian newspaper, for example, despite being the most read online British newspaper (until recently overtaken by the Daily Mail) posted an operating loss of around £40 million for the last financial year.

Whilst subscribers have long been willing to pay for the specialist news of the Wall Street Jounal and the Financial Times, they've shown little readiness to fork out for general content. Slate,  for example, abandoned its subscription model after only a year and Salon's revenues from its subscriptions were barely enough to enable it to pay the rent.

Murdoch's experiment will be interesting. He can obviously afford to charge far less for access to online content than for the paper edition of the Times and so subscribers should see themselves as getting a bargain. In principle the more a newspaper increases the proportion of its revenue stream from paid-for online content, the more it saves in printing and distribution costs. Indeed, the success of the DMGT-owned Metro and the Evening Standard, recently acquired by Alexander Lebedev, demonstrates that even giving away a print publication can turn a handsome profit. They benefit from reduced distribution costs by being available only at busy central commuter hubs like railway stations and from advertising which targets those same city-centric commuters. The problem Murdoch has is that a generation of users has come to expect content to be free. Indeed, even the requirement to register on the Times site at no cost, which was introduced a month before the paywall was introduced, led to a significant decline in visits. And even if every UK newspaper ends up charging for online content, there is always the alternative for the Times demographic to turn to the high quality content of the BBC, as Murdoch and his son James have frequently complained in fact, hitting out at what they perceive as unfair competition.

As George Brock, professor and head of journalism at City University London, says, "News Corp has no more idea than the rest of us if this is going to work". (See the article at France24)


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Copycat shootings?

In today's Independent Johann Hari raises the question "Did the media help to pull the trigger?" in relation to the current spate of shootings by Raoul Moat in Northumbria, following closely upon the random killings by Derrick Bird in Cumbria. That intense media coverage of such events may lead others to carry out similar actions (the so-called 'copycat' or 'contagion' theory) has always been a matter for controversy within media studies, though such organizations as the British Board of Film Classification, Ofcom and the BBC err on the side of caution, ruling, for example, that no portrayal of a crime or of a suicide should be portrayed in such detail as to make it readily imitable.
Hari's article draws heavily on the work of prominent, but controversial, US forensic psychiatrist, Dr Park Dietz, seen below on Charlie Brooker's newswipe urging the media to limit their coverage of such killing sprees.


According to Hari's article Dietz's research has established that "saturation-level news coverage of mass murder causes, on average, one more mass murder in the next two weeks", a finding into which Moat's current killing spree fits quite punctually.
Hari refers also to an episode of Casualty which prominently showed a character taking an overdose. In the following week the overdosing rate in Britain rose by 17 per cent, according to Hari's article. In Bridgend in 2008 a wave of suicides amongst young people provoked concern that users were using social networking sites to encourage and glamorize suicide, but it's notable that the police also urged the press to show restraint in their coverage.
However, the supposed copycat effect remains contested. Dietz suggested in 1996 that shootings in Tasmania were triggered by global media coverage of the then recent Dunblane, UK, shootings. Guy Cumberbatch of Aston University responded that such a suggestion was "uninformed and disgraceful" and that "There is no place for this kind of psychiatry". (See "Dunblane 'copycat' theory divides experts".)
Dr Cecil E Greek in his Florida State University Criminology course quotes a number of studies which have reported that there is little or no evidence for the copycat effect.

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